KG Khelaghor Privacy Policy – Your Data Is Completely Safe With Us

Kg khelaghor (kgkhelaghor.app) has prepared this Privacy Policy so you can understand how we handle your personal information. This policy applies to our website, mobile app, and all related services.

We believe you have the right to know — what data we collect, why we collect it, and how we keep it safe. That's exactly why this privacy policy was written in plain language, with no complex legal jargon hiding anything from you.

By continuing to use this platform, you are considered to have agreed to this Privacy Policy. If you do not agree, please refrain from using the platform.

Kg khelaghor collects the following information to provide its services. The reason for collecting each piece of information is clearly stated:

We never store your password in plain text. Passwords are always converted and stored using a one-way encryption (hashing) process.

Kg khelaghor collects information in several ways. Each method is explained below:

Kg khelaghor uses your information only for specific, legitimate purposes. Your data is never used for anything beyond what it was collected for.

• Account Management: To manage registration, login, password recovery, and overall account security.
• Payment Processing: To process deposits, handle withdrawals, and verify transactions.
• Legal Obligations: KYC verification, Anti-Money Laundering (AML) compliance, and regulatory reporting.
• Service Improvement: To personalise your experience and inform the development of new features.
• Contact: For important updates, promotional offers (where consent has been given), and customer support.
• Security: To detect and prevent fraud and to monitor unusual account activity.
• Responsible Gaming: To identify problematic betting patterns and offer appropriate support.

kg khelaghor does not sell your data to any third party. However, limited data may be shared in specific circumstances to deliver our services:

• Payment Partners: bKash, Nagad, Rocket, and other payment gateways — used solely to process transactions.
• Identity Verification Services: With licensed verification agencies to complete the KYC process.
• Regulatory Authority: To the licensing authority as required by law.
• Law Enforcement Agencies: When required by a court order or legal obligation.
• IT Service Providers: Cloud hosting and cybersecurity partners – bound by strict confidentiality agreements.

In all cases, third parties receive only the minimum information necessary for their specific task. They may not use your data for any other purpose or share it further.

Kg khelaghor does not retain data beyond what is necessary. Different retention periods apply depending on the type of data:

• Account Information: For the duration your account is active and for up to 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 5 years as required by regulatory guidelines.
• KYC Documents: Up to 5 years after account closure.
• Technical Logs: Up to 12 months.
• Marketing Information: As soon as consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Kg khelaghor uses cookies on its website. Cookies are small data files stored in your browser. The types of cookies we use:

• Essential
• Functional
• Analytics

You can manage cookies at any time through your browser settings. Please note, however, that disabling essential cookies will prevent you from logging in.

Kg khelaghor respects your rights regarding your personal data. You may exercise the following rights:

To exercise these rights support@kgkhelaghor.appto send us an email. We will respond within 30 business days.

Kg khelaghor applies industry-standard technical measures to protect your data. Our security layers are outlined below:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Data Encryption: Sensitive data is stored in databases using AES-256 encryption.
• Two-Factor Authentication (2FA): Option to enable an additional layer of security on your account.
• Firewall & DDoS Protection: Active monitoring to defend against cyber attacks.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel can access the information required for their specific role.

Kg khelaghor does not knowingly collect information from anyone under 18. Our platform is strictly for adults.

If we become aware that information has been collected from a minor, that account and all associated data will be deleted immediately.

If you believe a minor in your household is using this platform, please support@kgkhelaghor.appto let us know.

This Privacy Policy may be updated from time to time due to business changes, new legislation, or advances in technology.

You will be notified at your registered email address if any significant changes are made, and the "Last Updated" date at the top of this page will be revised. We recommend checking this page from time to time.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@kgkhelaghor.app
• Live Chat: Visit the site and use the chat button in the bottom-right corner.
• Response Time: Typically within 7 business days; up to 30 business days for complex requests.

If your concern is not resolved with us directly, you have the right to lodge a complaint with the relevant data protection authority in your country.